Due to the worldwide pandemic, shipping companies have experienced massive delays therefore orders can expect to be delayed up to 30 days beyond our estimates. We will still try to send out your orders with the fastest carrier we can find without increasing shipping prices for you while this pandemic is occuring.
Thank you for your understanding and please stay safe!
Order Processing/Production Times
We currently follow a print on demand structure so all items will be made after you order it Please allow 2-7 days for fulfillment time of the items in your order. 80% of orders are sent out within 5 days.
We use a variety of carriers such as USPS and DHL so shipping times will vary on location and carrier.
Generally it takes 4-7 Business Days After Production of Goods for your items to arrive.
Disclaimers: These estimates are based off the average amount of days past orders have taken. 90% of orders arrive within our estimated timeframe.
Tracking numbers will be uploaded automatically after your order has been created and packaged. Please allow up to 24 hours after completion for tracking numbers to upload.
If you still have not received your tracking number past that period, please contact us at email@example.com.
Plus Five Horsepower is not liable for the physical delivery of packages, nor are we responsible for stolen or mishandled packages.
Please contact the chosen shipping carrier for more information about the whereabouts of your package.
To prevent stolen packages please do not leave them outside on your front door or porch and be present on the estimated delivery day.
Currently at this time we only accept orders from the United States.
Our built in fraud detection system will automatically flag orders that it suspects is fraudulent and we will automatically cancel those orders.
If you have any questions or concerns, please email us at firstname.lastname@example.org.